Mercure Vichy

Would stay here again without hesitation, truly enjoyed this place, thanks a lot. the venue is quirky and reasonably priced. - They provide scrambled eggs, bangers, and bacon, that is fantastic. Summary: the reviewer had a great experience at Mercure Vichy Thermalia, praising the hotel for its charming atmosphere, affordable rates, and delicious breakfast options.

It is centrally located within just a pleasant stroll away from Chateau de Busset.

Nothing.

the breakfast was above average with very good hot, you will not be disappointed. our room was fine, comfy with a coffee/tea maker, a multi-channel television, and a study table, had a really comfortable experience.

The hotel is centrally located, making it convenient for exploring the area. the breakfast offers a variety of tasty options like scrambled eggs, bangers, and bacon.

Location was good but the hotel was mainly used by curatives which is what the French call people who are in need of some kind of healing! They were mainly old. Not a problem with that but just felt a bit out of place. It was a lovely pool and nice breakfast

The smell

The hotel was efficient, if a bit impersonal, and its position could hardly be bettered. The hotel restaurant was excellent.

Reception staff were not very friendly or informative. Little helpful information was provided in the room. The room was a bit shabby, but comfortable and clean - and I believe refurbishment is due this winter.

Clean place with nice views. Absolutely perfect location close to golf course. - Centrally located hotel near shops, restaurants, and spas. - Convenient location close to the center of town. - Great spot to visit Monde du Macaron for tea or coffee.

the location and parking facilities are about the only qualities worth mentioning of this hotel.

Service is non-existent, utilities do not function, staff are simply not interested in their guests and very unhelpful, the rooms are gloomy and for the price charged it is clearly misplaced in your ranking. It should be one star with a warning.

It (the hotel) adverts that it has a jacuzzi but it does not. The swimming poll does not work. The furniture is from the 90`s and the carpet in the room look like they are from the 80`s (all torn and shreded). Very, very bad value for money. We payed €79 for one night but I would not have given more than €20 for that hotel nor its rooms. Terrible experiance. The curtains were washed maybe 5 years ago and the room was full of dust. The room was on the West side so the sun was on it the whole afternoon and was very hot. The airconditioning blows only air from the outside and does not blow cool air. Staff were quite uninterested in anything I complained about. We will never book a stay in this hotel again!!!! They cheated us of our money with their false advert which was all lies!!

Title: Great Family Stay in the Heart of Vichy

My children wanted more kid-friendly amenities, such as a playground or a kids' club, to keep them entertained during our stay.

Location. Only.

Yes. I was promised the use of Thermalia complex for 6.5 euro per person. When we arrived we could enter it for free but there is no use in that - they have only cabinets there with expensive procedures which you should book long before hand. The stuff spoke zero English in Thermalia, the complex itself looked like the hospes - lots of 70-80 old people. Only. Waste of money - i would not come there if they told me on the phone that i cannot use the Thermalia.

location, parking

double bed too small. It looks a bit old, a renovation would be welcome

The hotel has a nice pool and offers on-site parking. Breakfast offers a variety of options like scrambled eggs, bangers, and bacon. the service is very good with friendly and attentive staff. Conveniently located near the river.

The bed was comfortable, the room was pretty standard, not luxurious.

I specifically went to the hotel for a comfortable bed and A/C. The A/C was inadequate, and it was too warm to open the window. I was disappointed. I am aware the A/C is not widespread in France. I come often. The heat wave has gone on for some time and I do mind the heat, so I was happy to find a hotel that was indeed Air conditioned. I am not the typical american that must have all the comforts of home. I am living in a studio in Vichy with no fan, so I have gotten along fine. This was just a little weekend treat for myself.

The hotel looks really cheap, I would never go back, the worst is that I have choosen this because of fitness room. But the access to the fitness is 18,5€.